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Thanks for shopping with Pandaogo.com.
Order Processing Time
Shipping Cost :
All orders include free shipping, except for remote areas.
Can I still change my delivery info after checkout?
If you need to amend your delivery address because there is a missing house number or postcode, this will be free of charge.
If we can't change the address for you, we'll let the courier know so they can make the change before delivering your order. A $40 fee will apply after a successful amendment.
If the order has been delivered to the original address successfully, a $40 amendment fee will apply.
We default to using economy shipping, which typically takes 25-30 days for delivery. If you are willing to accept this longer transit time, you can place your order. However, if you require faster shipping, you can choose an expedited shipping option for an additional fee.
We Shipping Cost & Transit Time
Country
Transit Time
Shipping Cost
Shipping type
USA
25-30 working days
Free Shipping
economy
UK
DE
EU Others
10-15 working days
EU Area Included: Belgium/ Luxenmbourg/ Netherlands/Austria/ Demark/ France/Italy/Poland/Spain/ Czech replublic / Lithuania/Croatia/sweden/Slovakia/Ireland/ Bulgaria/Finland/Greece/Estonia/ Portugal/Romania/Latvia/Hungary/
Slovenia/Malta/Cyprus
Courier
7-10 working days
$8(Weight <3KG)
USPS
8£(Weight <3KG)
Royal Mail、Hermes
8€(Weight <3KG)
DPD/DHL
EU others
GSL/DPD
Total Delivery Time = Order Processing Time (1-2 working days) + Shipping Time(depending on your location)
Delivery Address
Delivery Time Exceeded
Due to covid-19,weather and holidays, international shipping may be delayed. If your order is delayed, please contact us by email business@Pandaogo.com we will promptly verify the situation with the shipping company. Thank you for your understanding and support.
Order Cancellations
About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
We do not charge sales tax.
Lost Shipments
If you believe your order has been lost by the shipping carrier, please contact us and we will work with the carrier directly on your behalf for a resolution. Customers MUST NOT be involved in the claims process with the carrier - this often leads to a mishandled claim, a claim not being paid in full, and/or a claim being denied outright.
If a shipment is lost by the shipping carrier, verefa will provide a refund to the customer's original payment method for the approved claim amount. Domestic USPS (48 US states) shipments are considered lost after 30 days from the last tracking scan/entry. USPS shipments to US territories or international destinations are considered lost after 60 days from the last tracking scan/entry. An international shipment is not considered lost if Customs in the destination country has withheld or confiscated the shipment. FedEx or UPS orders are considered lost once the respective carrier has confirmed the loss and approved a claim in writing after a trace/investigation has been performed.
Email: business@Pandaogo.com
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